By placing an order through topfashiontf you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United States) countries.
30 DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
RETURN PROCESS
To start a return, you can contact us at support@topfashiontf.shop or call us at +1 (408) 636-3320. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
RETURN SHIPPING COST
The customer is responsible for return shipping costs unless the item received is defective or damaged.
In cases of defective or incorrect items, topfashiontf will cover the return shipping expenses.
DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our mail.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
EXCHANGES
We not accept exchange of original product, We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@topfashiontf.shop or call us at +1 (408) 636-3320.
RESTOCKING FEE
We do not charge a restocking fee on returns.
REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
REFUND PROCESSING TIME
Once we receive your returned item, it will be inspected, and you will be notified of the refund approval or rejection.
Approved refunds will be processed within 10 business days and credited to your original payment method.
NO REFUND POLICY FOR UNUSED DISCOUNTS
Once a purchase is completed, we do not offer refunds for discounts that were not utilized at the time of the transaction. Discounts and promotions must be applied during the purchase process, and retroactive adjustments are not possible. We encourage customers to review and apply discounts at the time of purchase to ensure the best value for their money. Please note that this policy is in effect to maintain fairness and consistency in our business operations.
If you have any further questions or concerns, please do not hesitate to contact our customer service team at support@topfashiontf.shop or +1 (408) 636-3320.
Thank you for choosing topfashiontf. We look forward to serving you in the future.